Virtualization and Team Collaboration Solutions
Service Offering: We assist organizations to maximize efficiency through advanced virtualization and collaboration technologies tailored to enhance teamwork and productivity.
Service Expertise Summary: On the job expertise in supporting virtual environments and team collaboration.
- Virtual Apps and Desktops (Citrix Receiver, Thin Clients)
- Virtual Servers (Hyper V)
- Virtual LAN Networks
- Virtual Private Networks and other remote equipment accessing technology (Netmotion Mobility, and Palo Alto Networks Global Connect, Cisco AnyConnect, TeamViewer, Landesk, Putty, SecureCRT)
- Virtualized software deployment (Microsoft Endpoint Configuration Manager/SCCM with APP-V)
- Video, Voice, and Chat Conferencing Solutions (Cisco Telepresence/Cisco Jabber, Google Meet/Google Chat, Zoom, Cisco Jabber, Skype for Business, Microsoft Office Communicator)
- Voice Softphones (Cisco Jabber, Avaya One-X Agent)
- VoIP Solutions (Cisco, Avaya, and Polycom VoIP phone environments with Cisco Unified Communications Manager - CUMC, Avaya CMS Supervisor 17)
- Virtual/Remote Mobile Device Management (MobileIron)
- Cloud-based document creation and collaborative suites (Office 365 Suite: Word, Excel, PowerPoint, Teams, Outlook, OneDrive, OneNote, SharePoint, Google Workspace Suite: Google Docs, Google Sheets, Google Drive, Google Meet, Google Chat)
- Collaborative IT Service Delivery Ticketing Systems (Salesforce CRM, ServiceNow, Altiris, Maximo, and Remedy)